Residential
Leave It To The Professionals
Drift Away Pools and Spa offers a level of service unmatched in the residential pool service industry. Utilizing state-of-the-art software and technology, we deliver the highest level of customer service. We believe in complete transparency, keeping you informed through our weekly service report emails and providing comprehensive access via phone and email.
Each week, after we finish servicing your pool, you will receive an email from our team containing:
1. Photos of your freshly cleaned pool
2. Checklist of services performed while at your pool
3. Chemical readings report (including chlorine, pH and more)
4. Additional communications regarding any issues that our technician noticed while present
VISION
Drift Away Pool and Spa is striving to become the premier provider of pool and spa maintenance and repair in Central Florida. We want to alleviate any concerns you may have about the quality, safety, and appearance of your pool and spa.
INNOVATION
We continually monitor emerging technologies to ensure that we have the latest testing and cleaning equipment, the best chemicals on the market, and the most up-to-date software to provide scheduling, customer management, and comprehensive reporting.
MISSION
To assure the best possible service for our customers. To provide a clean, safe, and carefree resort experience in your backyard. We work to remove the worry over your pool!
Our software is loaded on each technician’s cell phone, providing them with accurate and necessary client information as they complete their route. As he moves from one location to the next, he is made aware of special instructions such as:
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- Gated community access codes
- Pool access
- Security codes
- Pet situations
- Special equipment configurations
- Unique chemical and treatment requirements
- Emergency client contact information
When a hot tub or spa service is included, a strict maintenance schedule is crucial. Proper maintenance is essential for the longevity of your spa and equipment, as well as for maintaining water clarity and ensuring user safety and health. At Drift Away, we have custom program schedules to keep your hot tub at peak performance.
What other companies consider “premium service,” we consider standard service. We treat every customer with the utmost respect and care. Thorough pool care ensures that water is always clean and safe. Some of the necessary steps included in your weekly routine pool maintenance include, as needed:
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- Test and balance water chemistry
- Skim surface
- Brush walls and tiles
- Empty pump and skimmer baskets
- Vacuum pool bottom
- Inspect and monitor equipment
- Secure property
- Email weekly service report
